What This Policy Covers
This policy covers the data we receive through account creation, logins, support chats, device checks, cookies, and payment references. When you use DANA, OVO, GoPay, or QRIS, we keep the transaction ID, status, and reconciliation data needed to match your request and keep the account secure.
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We do not ask for more than that to answer a support case, check unusual access, or keep records for the period required by law. We also keep short activity logs so we can trace password resets, email changes, and profile updates if you ask us
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to confirm them later. If your request comes from a place where local law does not allow the service, we do not process it there. Where we do hold data, we keep it only as long as it is needed for operations, dispute handling, and any
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legal duty.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.